Return Policy

Please allow 4-12 weeks for delivery on all orders, unless otherwise notified.

All custom and special (anything that we do not stock and bring in at your request) orders require a 25% non-refundable deposit and are non-cancellable and non-returnable.

Any in-stock items may be returned within 7 days and are subject to a 10% restocking charge, plus applicable delivery & assembly charges. Store credit only on balance.

Clearance items and floor models are “as-is” and final sale. When purchasing, please thoroughly look over the product and note any imperfections.

 

Before You Order:

Please measure before placing your order with us. Be sure to measure all doorways, hallways and stairways as it is your responsibility to make sure that the items will fit.

If items do NOT fit into your home, we will not refund delivery charges and the items are bound by each item’s specific return policy.

If you need tips on measuring your space, please read our Measuring Guide

 

Take A Sample Home!

We encourage our customers to take home samples, to see what the colour looks like in their own lighting. Whether you are customizing a dining set, sectional, coffee table or rug, we have samples of what’s available. Then you’ll be certain of what you’re ordering, no surprises when your new furniture gets delivered! Fabrics, wood colours and finishes, area rugs, ask to see our options!